Contact us
Need help with an order, shipping, or refund? Drop us a line — we typically respond within 1 hour on weekdays.
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For any inquiry, write to:
href="mailto:info@shakeshotapp.com" style="font-size:1.125rem;font-weight:700;color:#2563eb" > info@shakeshotapp.com
We respond within 1 hour on weekdays, within 24 hours on weekends.
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Call center hours
Monday – Friday: 09:00 – 19:00 CET
Saturday: 09:00 – 13:00 CET
Sunday: closed
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Headquarters
The Lead Empire L.L.C-FZ
Meydan Grandstand, 6th floor, Meydan Road
Dubai, United Arab Emirates
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Frequently asked questions
We don't currently have a dedicated FAQ page — if you have any questions, please reach out to us directly by email.